Returns & Exchanges

At Pranarôm, we want you to be completely satisfied with your fashion selections, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe remains as effortless as your personal style.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags are attached and the garment is in its original, unworn condition.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label provided via email, then secure it firmly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund or exchange has been processed.